We are a professional computer repair and support business based in Basildon, covering Pitsea, Wickford, Laindon and Langdon Hills and have been repairing computers for 9 years. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

computer repair Basildon

Computer Repair

We service all makes and models of Computers. Most Computers are repaired in 1-3 days. We service all models including: HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more…

Computer Repair Services Basildon
laptop repair Basildon

Laptop Repair

We carry out a wide range of repairs on all laptop models such as HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more...

Laptop Repair Services Basildon
Virus and Malware Removal

Virus Removal

Is your computer acting odd? If you suspect a virus is on your Windows computer, call us on 01268 982969 to remove it. We’ll also ensure you are protected going forward.

Virus/Malware Removal Basildon

Why Choose Us

Below are just some of the reasons why you should choose us to repair your computer or laptop

Very experienced professional
We pride ourselves on being a professional computer repair facility
Expert Technical Skills
We will get you honest, reliable and professional help
Trustworthy Reviews
Our business has been built on trust and customer satisfaction. View some recent testimonials.
Friendly Service
Most of our repairs are repaired within 1-3 days!
Excellent Reputation
We have built our reputation on the attention to details and our loyal service to our customers
Affordable Diagnosis
We will diagnose your issues, provide you with options and give you a FREE quote!

Frequently Asked Questions

We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the replacement screen and fitting/testing before starting. We don’t want you to have any nasty surprises when it comes to the cost, we want you to know exactly what your repair will cost before we carry out any work.
We provide a 30 day warranty on all repairs.
We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Sony Vaio and Toshiba etc. The only ones we don't with at the moment is Apple but could change in the future, so keep checking back or contact us on 01268 982969 or send us a enquiry
A virus is a computer program that copies itself and infects a computer. It is spread via a network or the Internet, or carried via floppy disk, CD, DVD, external hard drive or USB drive. There are various types of viruses and more info about them on our virus removal page. We can remove all types of viruses for £40
If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they pursuade you into them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware
Malware is short for malicious software and is designed to infiltrate a computer without consent. It is a general term used to cover a variety of nasty software such as viruses, spyware, adware and trojan horses.
Spyware is a kind of malware that is installed on a computer and collects information about a user without their knowledge. This includes Internet surfing habits. Spyware is usually well hidden from the user and normally difficult to detect. Spyware can also interfere with the computers normal operations such as installing unwanted software and redirecting web browser requests. It can also result in a changed Internet browser home page and also slow computer and Internet activity.

Areas We Cover

Computer Repair Services

We can solve your hardware and software problems, view our services page for more in depth list of services we do

Diagnosing Your Device

We will diagnose your issues, provide you with options and give you a FREE quote!

Hardware & Software Installation

We can help you determine what hardware install or software installing solutions will best fit your needs.

Professional Computer Repair

We fix all sorts of computer issues! From software to hardware we have the solution!

Virus & Spyware Removal

We can detect and safely remove any virus or malware infection located on your computer or laptop.

About Us

Your Local Computer Specialist

IT Done Right is dedicated to providing the best customer service and computer repair available to you. When your Laptop or computer needs repairing, you won’t have to worry for long! We are skilled in dealing with all computers/laptops whether you need domestic or commercial computer repairs.

  • Competitive Pricing
  • Slow Computer/Laptop
  • Data Recovery
  • Operating System Restore/Re-Installation
  • Computer/Laptop Repair
  • Data Recovery/Backup
  • Viruses, Spyware, Adware and Ransom-ware Removal
  • Cracked and Broken Laptop Screen Replacements
  • Computer Tune Ups
  • Not booting up
  • Freezing on startup and/or blue screens

Free Estimate

Get your computer fixed today!

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Our Testimonials

Below are just some of the feedback we have received from customers we have carried out repair work for previously. View more testimonials

Daniel

"Ian was very helpful he managed to fix my computer I would definitely recommend this guy he knows what he is doing all for a reasonable price I will definitely use him again in the future definitely deserves 5 stars"

Chantelle

"Ian know's his stuff! I was so happy that he was able to repair my laptop at a reasonable price and update to Windows 10 without needing to buy a new one. Very reliable and a quick turn around! Highly recommend."

Victoria

"Friendly and efficient. It was a good price to fix my laptop and it was done within two days! Would definitely recommend. Thanks again!"

Danny

"Don’t go anywhere else this guy is the best around! Fantastic service and price. You will not be disappointed. 5 stars!!!"

Darren

"Fixed my Desktop Base unit and upgraded to Windows 10 all at a very reasonable price and very quickly too.... would definitely use again"

Susan

"If like me you don't understand what to do when your laptop decides not to play ball, then Ian is the guy you need in your quick dial. He was calm even when I was not! Brilliant service, reasonbly priced. I would totally recommend this firm."

Getting Help is Easy

Have a question? Give us a call or stop by for a quote. It's that easy.

Book a repairAsk a Question
YEARS IN THE INDUSTRY
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HAPPY CUSTOMERS
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5-STAR REVIEWS
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TOTAL REPAIRS/FIXES

Recent Blog Articles

10 Signs That Your Computer is Infected with Viruses
31 Jul

10 Signs That Your Computer is Infected with Viruses

Here at IT Done Right, we have created a guide to the 10 most common symptoms of infection, to help all users find out if their systems are at risk
READ MORE
Has your PC frozen during an update?
24 Jul

Has your PC frozen during an update?

One of the benefits of running Windows 10 is that it's updated frequently and most of the time, this happens automatically, without you having to do much at all.
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Call Us On 01268 982969
10 Lennon Crescent,
Basildon, SS14 3TE
Mon: 9:30am To 6:30am
Tues: 9:30am To 6:30pm
Wed: 9:30am To 6:30pm
Thurs: 9:30am To 6:30pm
Fri: 9:30am To 6:30pm
Sat: 10:00am To 5:00pm
Sun: 10:00am To 5:00pm
enquiries@it-doneright.co.uk
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