Repair Service

IT Done Right has a huge amount of experience and knowledge built up by been doing computer/laptop repairs for 12 years


We will diagnose the fault with your computer/laptop for £15 and provide a quote to fix once diagnosed the issue(s)

Customer Support

IT Done Right is dedicated to providing the best customer service and computer repair available

30 Day Warranties

IT Done Right offers 30 day warranty on all repairs, parts come with a separate warranty from the manufacturer or supplier

Computer Repair in Basildon From A Trusted & Experienced Technician

In 2010, IT Done Right was established. IT Done Right are a local professional computer repair service business based in Basildon,
covering Pitsea, Wickford, Laindon and Langdon Hills. Run by Ian Haney, Ian has over 10 years experience in the field ranging from troubleshooting to solving computer problems and prides himself on providing 1st class IT support including computer repair and laptop repairs and the approach has and will always be to give a professional and high quality level of service to all customers.

When it comes to computer and laptop repairs, we cover a wide range of specialised services which are virus removal, operating system upgrades, laptop keyboard replacements and laptop screen replacements and much more.

Ian has built up an excellent reputation locally for being efficient, reliable and trustworthy. All repairs come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.
We believe in working together with our customers. We communicate using terminology that can be understood in an honest, conscientious and respectful manner.
Call us on 01268 982969 or email
Computer Diagnostics
Diagnosing Your Device

We will diagnose the issue(s) for £15 and provide you with options to solve the issue(s) ranging from no power, charging issues to no display on laptop screens etc.

Call 01268 982969
Computer Repair
Start From £25.00
Computer Repair

Slow computer, hardware issues or not booting? We can correct all of these issues as well as virus removal, internet problems, Windows update not working etc.

Computer Repair Services Info
Laptop Repair
Start From £25.00
Laptop Repair

We can carry out laptop repairs such as screen replacements, replacement charger sockets, virus removal, hardware issues, slow laptops & wi-fi/internet issues etc.

Laptop repair services
Laptop Screen Replacements
£40 + cost of screen
Laptop Screen Replacements

Is the display on your laptop screen cracked or got no display? If so, bring your laptop to IT Done Right and we will replace the laptop screen in a timely manner & affordable.

Laptop Screen Replacements
Virus Removal
Virus & Malware Removal

We provide a range of services in relation to the prevention, detection & removal of computer viruses, spyware, ransomware and other forms of malware.

Virus removal tips & info
No Internet/Wi-Fi Issues
WiFi/Internet Issues

Do you have wi-fi internet issues or devices that need help connecting to your internet on your laptop or computer or have a slow internet connection?

Call 01268 982969
Why Choose Us Image
Why Choose Us
Experience & Skill
IT Done Right in Basildon has 12 years experience
30 Day Warranty
IT Done Right offers 30 day warranty on all repairs
Quality Guaranteed
IT Done Right always provide an exceptional service
Ian has built up an excellent reputation for being efficient, reliable and trustworthy.
What We Do First Image What We Do Second Image Dots Shape Image Border Circle Image
12 YearsExperience
What IT Done Right Provides

IT Done Right is dedicated to providing the best customer service and computer repair available to you. When your Laptop or computer needs repairing, you won’t have to worry for long! We are skilled in dealing with all computers/laptops whether you need domestic or commercial computer repairs.

  • Competitive pricing
  • Experience & Skill
  • Trusted & Recommended
  • Computer repair
  • Laptop repair
  • Laptop screen Replacements
Call 01268 982969
Facing A Computer Problem?
Please contact us via the form below
Frequently Asked Questions
We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the replacement screen and fitting/testing before starting. We don’t want you to have any nasty surprises when it comes to the cost, we want you to know exactly what your repair will cost before we carry out any work.
We provide a 30 day warranty on all repairs.
We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Sony Vaio and Toshiba etc. The only ones we don't with at the moment is Apple but could change in the future, so keep checking back or contact us on 01268 982969 or send us a enquiry
A virus is a computer program that copies itself and infects a computer. It is spread via a network or the Internet, or carried via floppy disk, CD, DVD, external hard drive or USB drive. There are various types of viruses and more info about them on our virus removal page. We can remove all types of viruses for £40
If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they persuade you into them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware
If your PC or laptop has picked up a Virus or Malware it needs removing fast. We can make sure your personal details are safe and no files or precious photos are lost in the process. Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected. Read our blog article regarding signs that your computer is infected with a virus or viruses
Malware is short for malicious software and is designed to infiltrate a computer without consent. It is a general term used to cover a variety of nasty software such as viruses, spyware, adware and trojan horses.
Spyware is a kind of malware that is installed on a computer and collects information about a user without their knowledge. This includes Internet surfing habits. Spyware is usually well hidden from the user and normally difficult to detect. Spyware can also interfere with the computers normal operations such as installing unwanted software and redirecting web browser requests. It can also result in a changed Internet browser home page and also slow computer and Internet activity.
Areas We Cover
Below are services we provide within the Basildon area.

Computer Repair
Laptop Screen Replacements
Laptop Repair
Below are services we provide within the Pitsea area.

Computer Repair
Laptop Repair
Below are services we provide within the Laindon area.

Computer Repair
Laptop Repair
Below are services we provide within the Langdon Hills area.

Computer Repair
Laptop Repair
Below are services we provide within the Wickford area.

Computer Repair
Laptop Repair