Computer Repair

Computer Repair

We service all makes/models of Computers. We service all models including: HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more…

Laptop Repair

Laptop Repair

We carry out a wide range of repairs on all laptop models such as HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more...

Virus Removal

Virus Removal

If you suspect a virus is on your Windows computer, call us on 01268 982969. We’ll also ensure you are protected going forward.

Slow Computer?
Computer/Laptop Slow?

Call us on 01268 982969 to speed up your computer or laptop.

Providing the best IT Services.

Started out in 2010, IT Done Right are a professional computer repair service business based in Basildon. Run by Ian Haney, We pride ourselves on providing 1st class IT repair & support services and the approach has and will always be to give a professional and high quality level of service to all customers. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

Self Image
Providing the best IT Solutions.


Established in 2010, IT Done Right are a professional computer repair service business based in Basildon, covering Pitsea, Wickford, Laindon and Langdon Hills. Run by Ian Haney, We pride ourselves on providing 1st class IT repair & support services and the approach has and will always be to give a professional and high quality level of service to all customers. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

Customer Relationships

We believe in working together with our customers. We communicate using terminology that can be understood in an honest, conscientious and respectful manner.

Call Us

Call us on 01268 982969 or email enquiries@it-doneright.co.uk

SERVICES

Below is a selection of services we provide. Visit our services page for a more in depth list of services

Diagnosing Your Device
Diagnosing Your Device

We will diagnose the issue(s) for £15 and provide you with options!

Hardware & Software Installation
Hardware & Software Installation

We can install hardware or software that will best fit your requirements.

Professional Computer Repair

Professional Computer Repair

We fix all sorts of computer issues! From software to hardware we have the solution!

Computer Repair

Virus & Malware Removal

Virus & Malware Removal

We can detect and safely remove any virus or malware infection located on your computer or laptop.

Virus Removal
WiFi/Internet Issues
WiFi/Internet Issues

We can help solve any WiFi/internet issues your having.

Operating System Installs/Updates

Operating System Installs/Updates

We can carry out updates, operating system repairs & reinstalls of Windows 8 and 10 on computers & laptops.

Laptop Repairs

Laptop Repairs

We can carry out laptop repairs such as screen replacements, replacement charger sockets, virus removal etc.

Laptop Repair
Windows Password Removal/Reset
Windows Password Removal/Reset

We can remove/reset Windows passwords if forgot the Windows password to login.

Service Contracts
Service Contracts

We have a new service providing service contracts such as computer/laptop monitoring and a computer/laptop checkup service.

IT Services
Our Products
01268 982969
Contact us for any computer/laptop repair issue
Contact Us
TESTIMONIALS

Below is just some of our testimonials from our many satisfied customers. View more testimonials

Frequently Asked Questions
We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the replacement screen and fitting/testing before starting. We don’t want you to have any nasty surprises when it comes to the cost, we want you to know exactly what your repair will cost before we carry out any work.
We provide a 30 day warranty on all repairs.
We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Sony Vaio and Toshiba etc. The only ones we don't with at the moment is Apple but could change in the future, so keep checking back or contact us on 01268 982969 or send us a enquiry
A virus is a computer program that copies itself and infects a computer. It is spread via a network or the Internet, or carried via floppy disk, CD, DVD, external hard drive or USB drive. There are various types of viruses and more info about them on our virus removal page. We can remove all types of viruses for £40
If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they persuade you into them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware
If your PC or laptop has picked up a Virus or Malware it needs removing fast. We can make sure your personal details are safe and no files or precious photos are lost in the process. Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected. Read our blog article regarding signs that your computer is infected with a virus or viruses
Malware is short for malicious software and is designed to infiltrate a computer without consent. It is a general term used to cover a variety of nasty software such as viruses, spyware, adware and trojan horses.
Spyware is a kind of malware that is installed on a computer and collects information about a user without their knowledge. This includes Internet surfing habits. Spyware is usually well hidden from the user and normally difficult to detect. Spyware can also interfere with the computers normal operations such as installing unwanted software and redirecting web browser requests. It can also result in a changed Internet browser home page and also slow computer and Internet activity.
Areas We Cover

We cover the following areas providing our computer/laptop repair services to more people.

What We Do

IT Done Right is dedicated to providing the best customer service and computer repair available to you. When your Laptop or computer needs repairing, you won’t have to worry for long! We are skilled in dealing with all computers/laptops whether you need domestic or commercial computer repairs.

Computer & Laptop Repair Services Service Spinning Image
Competitive pricing
Slow computer/laptop
Operating systems

Computer repair

Virus removal

Laptop screens

Not booting up
Blue screen issues
01268 982969
Have a question or need a repair? Give us a call or book a repair.
Book Repair Contact Us
FREE QUOTE/ENQUIRY

Fill out the form below to receive a free quote for any issue your facing with your computer/laptop or have any enquiries.


By submitting this query, you agree for us to contact you and to provide related IT information regarding your computer/laptop repair. Your data will be processed and protected as outlined in our Privacy Policy

Latest Articles
Microsoft will end support for Windows 10 in 2025

20

Jun 2021

Microsoft has confirmed that it will end support for Windows 10 in 2025, which could be another sign that Windows 11 is on its way.

View Article
Don't delay updating your Chrome browser or risk being hacked

20

Jun 2021

If you are using Chrome you may have noticed that Google has pushed out an update a week ago.

Read More
Hard drive full - Not your files?

20

Jun 2021

Windows 10 can suddenly fill up your Hard Drive (Mechanical or SSD) all by itself.

Read Article