Windows 7 End of Life Countdown

If you are still running Windows 7 on your computer or laptop. Call us on 01268 982969 to discuss futher and we can look to upgrade your computer/laptop to Windows 10 subject to a compatibility test. After the 14th January 2020, Microsoft will no longer support, develop fixes/updates to address new breaches, viruses, and attacks, leaving Windows 7 computers vulnerable.

We are a professional computer repair and support business based in Basildon, covering Pitsea, Wickford, Laindon and Langdon Hills and have been repairing computers for 9 years. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

Why Choose Us

Below are just some of the reasons why you should choose us to repair your computer or laptop

Very Experienced & Professional
We pride ourselves on being a professional computer repair facility
Expert Technical Skills
We will get you honest, reliable and professional help
Trustworthy Reviews
Our business has been built on trust and customer satisfaction. View some recent testimonials.
Friendly Service
Most of our repairs are repaired within 1-3 days!
Excellent Reputation
We have built our reputation on the attention to details and our loyal service to our customers
Affordable Diagnosis
We will diagnose your issues, provide you with options and give you a FREE quote!

Frequently Asked Questions

We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the replacement screen and fitting/testing before starting. We don’t want you to have any nasty surprises when it comes to the cost, we want you to know exactly what your repair will cost before we carry out any work.

We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Sony Vaio and Toshiba etc. The only ones we don't with at the moment is Apple but could change in the future, so keep checking back or contact us on 01268 982969 or send us a enquiry

If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they pursuade you into them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware

About Us

Your Local Computer Specialist

IT Done Right is dedicated to providing the best customer service and computer repair available to you. When your Laptop or computer needs repairing, you won’t have to worry for long! We are skilled in dealing with all computers/laptops whether you need domestic or commercial computer repairs.

  • Competitive Pricing
  • Slow Computer/Laptop
  • Data Recovery
  • Operating System Restore/Re-Installation
  • Computer/Laptop Repair
  • Data Recovery/Backup
  • Viruses, Spyware, Adware and Ransom-ware Removal
  • Cracked and Broken Laptop Screen Replacements
  • Computer Tune Ups
  • Not booting up
  • Freezing on startup and/or blue screens

Free Estimate

Get your computer fixed today!


Our Testimonials

Below are just some of the feedback we have received from customers we have carried out repair work for previously. View more testimonials

Getting Help is Easy

Have a question? Give us a call or stop by for a quote. It's that easy.

Value Your Time
We Value Your Time

Our tech support saves your time and energy and lets you enjoy your computer to the max.

Computer and Laptop Repairs Issues
Any Computer/laptop issue

We can fix any computer/laptop issue that you may have

Customer Satisfaction Guaranteed
Customer Happiness

Your satisfaction is our #1 priority. We pledge to be by your side until you are 100% satisfied with our services.

Computer Repair Services

We can solve your hardware and software problems, view our services page for more in depth list of services we do

We serve residential customers as well as providing IT support and maintenance for small businesses and home offices. If your PC or laptop is running slowly, freezing or simply won't switch on or having any other computer related issue, call us on 01268 982969 and we can have your computer running like new and to keep it that way, we also install anti-virus and malware software to keep your computer safe and secure, Microsoft provides some great tips on keeping your computer secure at home. View some reviews left by our satisfied clients

We also offer a yearly health check service to ensure your computer or laptop is running at optimum levels and operates at the top of it's capabilities. We offer this service for £40 and for this we will clean the computer/laptop thoroughly inside and out, install latest drivers and Windows updates, peform a virus scan and remove any that are detected and carry out tests on the hard drive's temperatures and check for any bad sectors to ensure is running as it should and not beginning to fail. If your hard drive is beginning to fail, it will have high temperatures and bad sectors or not being recognised by your computer. In the event of a failing hard drive, it would be best to backup any data and upgrade to a SSD drive as these are more reliable and boot up quicker than a standard hard drive. We can backup any data from the hard drive and carry out a fresh install of Windows on the SSD drive and restore data back onto the SSD drive.

Book a repair

Repair Date
Computer / Laptop
Name *
Email address *
Contact phone number *
Repair Description/Issue