Mon-Fri: 9:30am - 5:30pm
Sat: 10am - 5pm. Sun: CLOSED
Mon-Fri: 9:30am - 5:30pm. Sat: 10am - 5pm. Sun: CLOSED
Mon-Fri: 9:30am - 5:30pm
Sat: 10am - 5pm. Sun: CLOSED
Mon-Fri: 9:30am - 5:30pm. Sat: 10am - 5pm. Sun: CLOSED

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Providing Computer & Laptop Repair
across Basildon

IT Done Right is a local professional computer
repair service based in Basildon
covering Pitsea, Wickford, Laindon, and Langdon Hills.

Experienced Local Computer Repair

In 2010, IT Done Right was formed. IT Done Right is a local professional computer repair service business based in Basildon

Run by Ian Haney, I have over 10 years of experience in the field ranging from troubleshooting to solving computer problems and pride myself on providing 1st class IT support including computer repair and laptop repairs, and the approach has and will always be to give a professional and high-quality level of service to all customers.

When it comes to computer and laptop repair, I cover a wide range of services, which are virus removal, operating system upgrades, laptop keyboard replacements, and laptop screen replacements, and much more.

Computer Repair in Basildon - Your Computer Problems Solved

Get in touch today and see how we can help you solve your computer problems. Some services we can help you with locally include:

  • Refurbished Computers For Sale
  • Virus & Malware Removal
  • Software Installation
  • Windows Reinstalls / Updates
  • Slow Computer Clean-up
  • Laptop Screen Replacement
  • Laptop Keyboard Repair
  • Hard Drive/Solid State Drive (SSD) Upgrades
  • Laptop Battery Replacement
  • Laptop Charging Problems
  • PC & Laptop Upgrades & Advice
Why Choose Us
  • Competitive Pricing Structure
  • 30-Day Warranties
  • Fast Turnaround Times
  • Email & Phone Support
  • Opened Since 2010
  • 100% Satisfaction Guaranteed
  • Great Customer Service
  • Rated 4.9 on Google by 90 Reviews
  • Rated 4.9 on Google by 90 Reviews
  • Same Day Service on Most Repairs
Fast & Reliable Service
Fast & Reliable
Our company act fast. We understand that some jobs are required to be done as soon as possible and we can always adjust to it.
Professional & Years of Experience
Professional &
Years of Experience
I am skilled and experienced. All jobs are done professionally whether they are small or big.
Quality Work & Affordable Pricing
Quality Work
& Affordable Pricing
We offer free quotes for all our customers. We have affordable pricing. Quality work & products are our main focus.
Quality Work & Affordable Pricing
30 Day Warranty
For All Jobs
All our jobs come with a 30 day warranty. I always ensure the utmost care is taken while working on any jobs I take. Safety of your products is important to us.

I have built up an excellent reputation locally for being efficient, reliable, and trustworthy. All repairs come with a 5-star service and a 30-day warranty, so if you are looking for a local computer repair business or a laptop repair service near me and live in or around any of the areas locally, such as Basildon, Wickford, Pitsea, Laindon and Langdon Hills, Simply pop into us or book a repair in, and I will have it running again like new at a reasonable price.

Call us on 01268 982969 or email

We understand the importance of having a computer or a laptop running smoothly and with no issues, our computer repair services are designed to get you up and running as quickly as possible. Whether you are dealing with a hardware issue or a software problem, I have the skills and expertise to diagnose and fix the problem efficiently.

At IT Done Right, we are committed to providing our customers with the highest quality services at competitive prices. Our expertise and experience has made us one of the leading computer repair companies in Basildon, Essex.


Below are some
Computer Services I provide

Computer Repair
Problem with your computer/PC? I am a local and experienced computer repair technician. Contact IT Done Right today on 01268 982969.
Laptop Repair
We go that extra mile to providing an excellent laptop repair service as well as focusing on excellent customer service.
Laptop Screen Replacements
Bring your laptop to us, and we will replace the laptop screen in a timely manner and at an affordable cost.
Virus Removal
If your PC or laptop has picked up a Virus or Malware it needs removing fast. We will remove the virus(s) and run virus scans to ensure it has been fully removed.
Hardware Upgrades
Call us today on 01268 982969 to discuss what hardware needs upgrading and the options. In some cases, upgrading hardware is more affordable than buying a new PC or laptop.
Remote Support
We can remotely connect to your computer/laptop provide and resolve software related issues and some printer/network issues via remote support.

Having any computer/laptop issues? Please contact us for a competitive quote.


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Langdon Hills

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Why do people love IT Done Right?

Definitely would recommend Ian. He had my laptop fixed within 2 days! So fast & helpful. Reasonable prices. So happy thanks Ian!
Don’t go anywhere else this guy is the best around! Fantastic service and price. You will not be disappointed. 5 stars!!!
Fixed pc very quickly, highly recommend. Reasonably priced for repair, kept up to date all the way through.
Quickly fixed the issue and charged me a cheap price for the service compared to other PC businesses.

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Frequently Asked Questions

IT Done Right can help with a wide range of issues, including hardware problems, virus infections, data recovery, network connectivity issues, and more.

The time required to repair a computer can vary depending on the complexity of the issue. Some problems can be resolved within a few hours, while others may take a couple of days. Once know the issue, I should be able to give you an estimate of the turnaround time based on the specific problem.

The cost of computer repair in Basildon depends on the nature of the problem and the service provider. Simple repairs such as software troubleshooting may cost less, while more complex hardware repairs or component replacements can be more expensive. It's best to enquire about the pricing beforehand.

Regular maintenance and good practices can help prevent future computer problems. Keep your operating system and software up to date, use antivirus software, be cautious while downloading files or visiting unfamiliar websites, and clean your computer regularly to prevent dust build-up.

IT Done Right offers a warranty on our work/repairs. This warranty typically covers the specific repair performed and ensures that if the same issue arises again within a specified period of 30 days, we will address it at no additional cost. Make sure to ask about the warranty terms and conditions before availing the services.