Computer Repair Basildon

Get your computer/PC fixed in no time!

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Laptop Repair Basildon

Screen replacements, charger socket replacements, hardware upgrades and more

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Laptop Screen Replacements Basildon

We replace your broken screen within 2-3 days. Get in touch today to secure a quick, quality repair

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Hard Drive to SSD Upgrades

We fit a brand new SSD or hard drive in 2 days. We can transfer your data to the new drive and install an up-to-date operating system

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Slow Computer or Laptop?

We can free space on the hard drive, clean the fans and cooling system and improve the overall performance of your computer.

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Have a virus on your laptop/computer?

We remove unwanted pop-ups, malware and viruses from your computer or laptop

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Computer Repair

We service all makes/models of Computers. We service all models including: HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more…

Laptop Repair

We carry out a wide range of repairs on all laptop models such as HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more...

Virus Removal

If you suspect a virus is on your Windows computer, call us on 01268 982969. We’ll also ensure you are protected going forward.

Slow Computer?

Computer/Laptop Slow?

Call us on 01268 982969 to speed up your computer or laptop.

Providing the best IT Services.

Started out in 2010, IT Done Right are a professional computer repair service business based in Basildon. Run by Ian Haney, We pride ourselves on providing 1st class IT repair & support services and the approach has and will always be to give a professional and high quality level of service to all customers. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

Providing the best IT Solutions.

Established in 2010, IT Done Right are a professional computer repair service business based in Basildon, covering Pitsea, Wickford, Laindon and Langdon Hills. Run by Ian Haney, We pride ourselves on providing 1st class IT repair & support services and the approach has and will always be to give a professional and high quality level of service to all customers. All repairs we do come with a 5 star service and a 30 day warranty, so if you live in or around any of the areas we cover and your computer or laptop is in need of a repair, simply pop in to us and we will have it running again like new at a reasonable price.

Customer Relationships

We believe in working together with our customers. We communicate using terminology that can be understood in an honest, conscientious and respectful manner.

Call Us

Call us on 01268 982969 or email enquiries@it-doneright.co.uk

SERVICES

Below is a selection of services we provide. Visit our services page for a more in depth list of services

Diagnosing Your Device

We will diagnose the issue(s) for £15 and provide you with options!

Hardware & Software Installation

We can install hardware or software that will best fit your requirements.

Professional Computer Repair

We fix all sorts of computer issues! From software to hardware we have the solution!

Computer Repair

Virus & Malware Removal

We can detect and safely remove any virus or malware infection located on your computer or laptop.

Virus Removal

WiFi/Internet Issues

We can help solve any WiFi/internet issues your having.

Operating System Installs/Updates

We can carry out updates, operating system repairs & reinstalls of Windows 8 and 10 on computers & laptops.

Laptop Repairs

We can carry out laptop repairs such as screen replacements, replacement charger sockets, virus removal etc.

Laptop Repair

Windows Password Removal/Reset

We can remove/reset Windows passwords if forgot the Windows password to login.

Service Contracts

We have a new service providing service contracts such as computer/laptop monitoring and a computer/laptop checkup service.

IT Services

TESTIMONIALS

Below is just some of our testimonials from our many satisfied customers. View more testimonials

"Definitely would recommend Ian. He had my laptop fixed within 2 days! So fast & helpful. Reasonable prices. So happy thanks Ian!"

Angel

"Ian was very helpful he managed to fix my computer I would definitely recommend this guy he knows what he is doing all for a reasonable price I will definitely use him again in the future definitely deserves 5 stars"

Daniel

"Ian know's his stuff! I was so happy that he was able to repair my laptop at a reasonable price and update to Windows 10 without needing to buy a new one. Very reliable and a quick turn around! Highly recommend."

Chantelle

"Don’t go anywhere else this guy is the best around! Fantastic service and price. You will not be disappointed. 5 stars!!!"

Danny

"Friendly and efficient. It was a good price to fix my laptop and it was done within two days! Would definitely recommend. Thanks again!"

Victoria

"Fixed my Desktop Base unit and upgraded to Windows 10 all at a very reasonable price and very quickly too.... would definitely use again"

Darren

Frequently Asked Questions

How long will my repair/service take?

We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the replacement screen and fitting/testing before starting. We don’t want you to have any nasty surprises when it comes to the cost, we want you to know exactly what your repair will cost before we carry out any work.

Do you provide a warranty?

We provide a 30 day warranty on all repairs.

What brands of computers/laptops do you deal with?

We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Sony Vaio and Toshiba etc. The only ones we don't with at the moment is Apple but could change in the future, so keep checking back or contact us on 01268 982969 or send us a enquiry

What is a Virus?

A virus is a computer program that copies itself and infects a computer. It is spread via a network or the Internet, or carried via floppy disk, CD, DVD, external hard drive or USB drive. There are various types of viruses and more info about them on our virus removal page. We can remove all types of viruses for £40

How do I know if I have a virus?

If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they persuade you into them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware

Virus & Malware Removal Service

If your PC or laptop has picked up a Virus or Malware it needs removing fast. We can make sure your personal details are safe and no files or precious photos are lost in the process. Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected. Read our blog article regarding signs that your computer is infected with a virus or viruses

What is malware?

Malware is short for malicious software and is designed to infiltrate a computer without consent. It is a general term used to cover a variety of nasty software such as viruses, spyware, adware and trojan horses.

What is spyware?

Spyware is a kind of malware that is installed on a computer and collects information about a user without their knowledge. This includes Internet surfing habits. Spyware is usually well hidden from the user and normally difficult to detect. Spyware can also interfere with the computers normal operations such as installing unwanted software and redirecting web browser requests. It can also result in a changed Internet browser home page and also slow computer and Internet activity.