Computer Repair Services Basildon

Professional Computer Repair Services Company Basildon


We provide a diagnostics service for a fee of £15

1 – 3 Days(average)

Turnaround Time

All services include a 30 day Customer Satisfaction Guarantee

Laptop screen repair Basildon

Laptop Screen Repair

We can replace screens for most makes and models of laptops. New screen replacements arrive in 2-3 days and can be fitted/tested same day it arrives.

Laptop Screen Repair Basildon
laptop repair Basildon

Laptop Repair

We carry out a wide range of repairs on all laptop models such as HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more...

Laptop Repair Services Basildon
Virus and Malware Removal

Virus Removal

Is your computer acting odd? If you suspect a virus is on your Windows computer, call us on 01268 982969 to remove it. We’ll also ensure you are protected going forward.

Virus/Malware Removal Basildon

IT Done Right are a computer repair services company based in Basildon and can get your computer up and running again in no time for a competitive cost. Computers and/or PCs are still common in homes & businesses, and often fill a number of roles, including serving data for networks, gaming, media creation, 3d editing, managing photos and surfing the Internet. Like any well used device, your desktop PC can go wrong, often at the most inconvenient time. But don't worry, we are here to help, since 2010, we have been repairing computers and laptops. If your computer is running slowly, freezing or simply won't switch on or have a laptop with no display or have a virus or internet connection problems or any other issue, for almost every issue, there is a solution! We can also install anti-virus and malware software to keep your computer safe and secure, Microsoft provide some great tips on keeping your computer secure at home.

Here are just some of the problems and services we can help with:

  • RAM upgrades and replacements.
  • Hard drive uprades and replacements.
  • Processor upgrades and replacements.
  • Power supply replacements.
  • Graphics card upgrades and replacements.
  • You have a virus or malware need removing?.
  • Windows 8 and 10 Operating System repairs, reinstallations and upgrades.
  • Wired and wireless not functioning.
  • Your computer is slow or not booting?
  • Computer servicing.
  • Data recovery (dependent on state of hard drive and if is accessible/detected via computer).
  • Laptop Screen Replacements
  • General Laptop Repair issues
  • Diagnosing desktop PC issues

View some general questions and answers relating to repair services we do and timeframes and makes of computers we work on

Knowing that a dependable computer repair expert you can trust is just a phone call or a click away. We support all your computer repair needs in Basildon, no matter what the repair. We offer computer repair services to residential customers. Our Services include operating system installs/re-installs, virus removal, missing or corrupted driver issues, wireless/internet issues, data recovery (dependent on state of the hard drive), computer cleaning internal service as dust can be the main cause of overheating and causing internal parts to fail and hard drive to SSD cloning (upgrading to a SSD drive can significantly improve the boot up time to Windows, the average time to boot up from pressing of the power button to Windows loading is 10 seconds.

Computer running slow If your slow running laptop is killing your productivity, just give us a call. Our experts can have you back up and running in next to no time.

A slow running computer can be caused by many things. At IT Done Right, our diagnostic programs can soon have you running at top speed. Don't put up with snail speed, call us on 01268 982969 to get back to full speed again.
Virus & Malware removal If your PC or laptop has picked up a Virus or Malware it needs removing fast. We can make sure your personal details are safe and no files or precious photos are lost in the process.

Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected.
Operating System Installation and Upgrade If you are looking for an upgrade to your desktop PC operating system, you may be wary of taking such a large step in case you get it wrong. Perhaps you would like to go to Windows 10 but are not sure if your desktop computer is compatible, or you are hesitating in case an error occurs that you can’t deal with. Don’t struggle with the issue of operating system upgrades or installation, let us make the transition for you.

We will check the compatibility of your PC with the new operating system. If it is not compatible, we can make recommendations on the way forward. If all is well, we will get the new OS in place, and uninstall all traces of the old one. We will make sure you have the latest version of all the drivers and that all updates are completed, before carrying out a full test of the system. Once upgraded, we will hand over your desktop PC as good as new.
Upgrade Computer Storage There are many reasons why a desktop PC can begin running more slowly than you would like, and one of the frequently encountered causes is either an outdated hard drive or lack of memory. When confronted with this problem, people often assume they will need to buy a new desktop PC, but that isn’t always the case. If your desktop computer is capable of receiving an upgrade to the hard drive, or has space for more memory, you may be able to get improved performance without the cost and inconvenience of swapping out your old PC for a new one.

We will assess your individual data storage requirements, which vary from user to user, and are dependent on how you use your PC. Having established your needs, and assessed the capabilities of the PC, we will make recommendations which could include inserting extra memory, or swapping out a mechanical hard drive for a faster solid state drive. The upgrade will involve carefully opening up the desktop case and then adding or replacing the components. After installation, we will ensure all updates and drivers are in place and then thoroughly test out the whole system before handing you back your upgraded desktop PC.
Diagnose desktop PC issues It isn’t always obvious what is going wrong with your desktop computer, you may be having sporadic program crashes, unexpected error messages or it isn’t performing as well as it used to. Don’t ignore the signs of a desktop PC in trouble, or simply replace it with a new one. Call us on 01268 982969 to give it the once-over and ensure everything is running as it should be.

We will perform a thorough analysis of your desktop PC, using the best and latest diagnosis techniques and software. The results of the analysis will enable us to identify the source of any problems and offer appropriate advice to put the issues right. The solution may be that you need virus/malware removal services, or it could be that improvements of a more technical nature are needed. Perhaps you need an internal hardware upgrade such as more memory or a replacement disk drive, or it could be a software issue such as an out of date operating system. In extreme cases, you may indeed be in need of a new desktop PC.
Three best rated computer repair in Basildon 2019
Three best rated computer repair in Basildon 2018
Three best rated computer repair in Basildon 2017

Frequently Asked Questions

You can book a repair in by using our online booking form, or by calling 01268 982969 if have a enquiry or would like to book a repair in.
You can pay us by credit/debit card, bank transfer or cash.
We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We provide a 30 day warranty on all repairs.

Our Testimonials

Below are just some of the feedback we have received from customers we have carried out repair work for previously. View more testimonials


"Ian was very helpful he managed to fix my computer I would definitely recommend this guy he knows what he is doing all for a reasonable price I will definitely use him again in the future definitely deserves 5 stars"


"Ian know's his stuff! I was so happy that he was able to repair my laptop at a reasonable price and update to Windows 10 without needing to buy a new one. Very reliable and a quick turn around! Highly recommend."


"Friendly and efficient. It was a good price to fix my laptop and it was done within two days! Would definitely recommend. Thanks again!"


"Don’t go anywhere else this guy is the best around! Fantastic service and price. You will not be disappointed. 5 stars!!!"


"Fixed my Desktop Base unit and upgraded to Windows 10 all at a very reasonable price and very quickly too.... would definitely use again"


"If like me you don't understand what to do when your laptop decides not to play ball, then Ian is the guy you need in your quick dial. He was calm even when I was not! Brilliant service, reasonbly priced. I would totally recommend this firm."

Price List

Service Cost
Hard Drive to SSD Drive Cloning £35
Password Removal/Reset for Windows Login £20
Complete Service/Tune Up includes: internal clean,
malware/virus removal, performance check, hardware check,
system clean (files) and latest drivers installed
Operating System and updates installed, drivers installed,
virus/malware software and Google Chrome installed
(Any specific software will need to be installed by the customer)
Data Recovery/Backup (Dependent on state of hard drive and if hard drive accessible/detected by our system) £45
Viruses, Malware, Spyware, Adware and Ransom-ware Removal £40
Internet Connectivity / Wi-fi Connection Issues £20
*All prices are subject to change at anytime without notice*

We Can Also Repair

  • Startup problems
  • Computer crashes
  • Maintenance contracts
  • Blue screen
  • Tune up & optimisation services
  • Password removal/reset
  • Software issues resolved
  • Internet connection difficulties
  • Hardware upgrades
  • Software installation
  • Operating system install/upgrade
  • Laptop & Desktop upgrades

Why Choose Us

  • Quality service at competitive prices
  • Being part of the community in the heart of Basildon
  • Listening to our clients’ requirements/needs
  • Fast turnaround times

We're just a call or email away

For professional computer repair services in Basildon, have a question or any computer issue?

Service Brands

We service all brands of Desktop and Laptop computers.

Get directions to our business location by entering your starting point/address below to open directions in Google Maps