Computer Repair

Require help with a computer/laptop issue?

Contact Us for any computer/laptop repair issue your having

01268 982969

Get directions to IT Done Right, just enter your location in the field below.

01268 982969

10 Lennon Crescent, Basildon, SS14 3TE

Mon: 9:30am To 5:30pm
Tues: 9:30am To 5:30pm
Wed: 9:30am To 5:30pm
Thurs: 9:30am To 5:30pm
Fri: 9:30am To 5:30pm
Sat: 10:00am To 5:00pm
Sun: 10:00am To 5:00pm

Book Repair
Need any help with any computer/laptop issue?

Contact Us for any computer/laptop repair issue your having

01268 982969

Computer Repair Services Basildon

We know how frustrating it can be when your computer breaks down and stops working and understand that you need a quick turnaround and a clear picture of what we need to do, why, and how much it is going to cost. Call us on 01268 982969 and can discuss what needs to be done and what options there are to get your computer up and running again.

Professional Computer Repair
Services Company Basildon

IT Done Right are a computer repair services company based in Basildon and can get your computer up and running again in no time for a competitive cost. Computers and/or PCs are still common in homes & businesses, and often fill a number of roles, including serving data for networks, gaming, media creation, 3d editing, managing photos and surfing the Internet. Like any well used device, your desktop PC can go wrong, often at the most inconvenient time.

Benefits of getting your computer repaired

There are many benefits to getting your computer repaired compared to getting a new one such as is more cost effective in most cases to get your computer repaired instead of buying a new one, repairing your existing computer saves having to re install your software and putting the data back on if have a backup available as well as the following points.

Getting your computer working/repaired so you can work remotely again.

Your Children able to complete their homework online again

Able to do your everyday online Shopping again

Able to do your banking securely online again

In majority of cases, it is cheaper to get your computer fixed than purchasing a new one

Blue Screens

The blue screen of death indicates a fatal error with the Windows operating system. Majority of the time the automatic repair does not work.

Computer Not Turning On

Usually, this is related to a faulty power supply, faulty RAM or worst case a damaged motherboard. An accurate diagnosis is essential so that the repair is cost effective.

Computer Not Booting

Although your computer turns on, it fails to boot to the operating system. Usually this is due to either a corrupt operating system or a failure of the storage device (hard drive, SSD).

Virus Removal

Is your computer acting odd? If you suspect a virus is on your Windows computer, call us on 01268 982969.

Laptop screen replacements

We can replace screens for most makes and models of laptops in 2/3 days.

Laptop Repair

We carry out a wide range of repairs on all laptop models such as HP, Acer, Lenovo/IBM, Dell, Samsung, Asus & more...

Online account

Click on the signup button below to create support tickets, view repair jobs, view invoices and view and make payments via credit or debit card.

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Online shop

Browse our massive range of IT Equipment, PCs, Laptops and Accessories. Buy online with confidence on our secure shop.

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Computer repair Basildon

Since 2010, we have been repairing computers and laptops. If your computer is running slowly, freezing or simply won't switch on or have a laptop with no display or have a virus or internet connection problems or any other issue, for almost every issue, there is a solution! We can also install anti-virus and malware software to keep your computer safe and secure, Microsoft provide some great tips on keeping your computer secure at home.

Here are just some of the problems and services we can help with:

RAM upgrades and replacements

Hard drive uprades and replacements

Processor upgrades and replacements

Power supply replacements

Graphics card upgrades and replacements

Windows 8 and 10 Operating System repairs, reinstallations and upgrades

Wired and wireless not functioning

Your computer is slow or not booting

Diagnosing desktop PC issues

View some general questions and answers relating to our repair services

Knowing that a dependable computer repair expert you can trust is just a phone call or a click away. We support all your computer repair needs in Basildon, no matter what the repair. We offer computer repair services to residential customers. Our Services include operating system installs/re-installs, virus removal, missing or corrupted driver issues, wireless/internet issues, data recovery (dependent on state of the hard drive), computer cleaning internal service as dust can be the main cause of overheating and causing internal parts to fail and hard drive to SSD cloning (upgrading to a SSD drive can significantly improve the boot up time to Windows, the average time to boot up from pressing of the power button to Windows loading is 10 seconds.

Managed IT Services

We offer extra services such as computer/laptop montoring to detect hardware that is failing, blue screens, low disk space, software crashes, missing firewall/antivirus applications.
Frequently Asked Questions
If your slow running laptop is killing your productivity, just give us a call. Our experts can have you back up and running in next to no time. A slow running computer can be caused by many things. At IT Done Right, our diagnostic programs can soon have you running at top speed. Don't put up with snail speed, call us on 01268 982969 to get back to full speed again.
If your PC or laptop has picked up a Virus or Malware it needs removing fast. We can make sure your personal details are safe and no files or precious photos are lost in the process. Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected.
If you are looking for an upgrade to your desktop PC operating system, you may be wary of taking such a large step in case you get it wrong. Perhaps you would like to go to Windows 10 but are not sure if your desktop computer is compatible, or you are hesitating in case an error occurs that you can’t deal with. Don’t struggle with the issue of operating system upgrades or installation, let us make the transition for you. We will check the compatibility of your PC with the new operating system. If it is not compatible, we can make recommendations on the way forward. If all is well, we will get the new OS in place, and uninstall all traces of the old one. We will make sure you have the latest version of all the drivers and that all updates are completed, before carrying out a full test of the system. Once upgraded, we will hand over your desktop PC as good as new.
There are many reasons why a desktop PC can begin running more slowly than you would like, and one of the frequently encountered causes is either an outdated hard drive or lack of memory. When confronted with this problem, people often assume they will need to buy a new desktop PC, but that isn’t always the case. If your desktop computer is capable of receiving an upgrade to the hard drive, or has space for more memory, you may be able to get improved performance without the cost and inconvenience of swapping out your old PC for a new one. We will assess your individual data storage requirements, which vary from user to user, and are dependent on how you use your PC. Having established your needs, and assessed the capabilities of the PC, we will make recommendations which could include inserting extra memory, or swapping out a mechanical hard drive for a faster solid state drive. The upgrade will involve carefully opening up the desktop case and then adding or replacing the components. After installation, we will ensure all updates and drivers are in place and then thoroughly test out the whole system before handing you back your upgraded desktop PC.
It isn’t always obvious what is going wrong with your desktop computer, you may be having sporadic program crashes, unexpected error messages or it isn’t performing as well as it used to. Don’t ignore the signs of a desktop PC in trouble, or simply replace it with a new one. Call us on 01268 982969 to give it the once-over and ensure everything is running as it should be. We will perform a thorough analysis of your desktop PC, using the best and latest diagnosis techniques and software. The results of the analysis will enable us to identify the source of any problems and offer appropriate advice to put the issues right. The solution may be that you need virus/malware removal services, or it could be that improvements of a more technical nature are needed. Perhaps you need an internal hardware upgrade such as more memory or a replacement disk drive, or it could be a software issue such as an out of date operating system. In extreme cases, you may indeed be in need of a new desktop PC.
You can book a repair in by using our online booking form, or by calling 01268 982969 if have a enquiry or would like to book a repair in.
You can pay us by credit/debit card, bank transfer or cash.
We repair most faults within 1-3 days, If we need to order parts then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We cover Basildon, Laindon, Pitsea, Langdon Hills and Wickford.
We provide a 30 day warranty on all repairs and parts have a manufacturers warranty of 3 months.

Below is just some of our testimonials from our many satisfied customers. View more testimonials

Price List
£ 50
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  • Hard Drive to SSD Drive Cloning
£ 20
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  • Password Removal/Reset for Windows Login
£ 20
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  • Internet Connectivity / Wi-fi Connection Issues
£ 50
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  • Operating System and updates installed, drivers installed, virus/malware software and Google Chrome installed
£ 45
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  • Data Recovery/Backup (Dependent on state of hard drive and if hard drive accessible/detected by our system)
£ 40
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  • Viruses, Malware, Spyware, Adware and Ransom-ware

*All prices are subject to change at anytime without notice*

Hewlett Packard
Sony Vaio
01268 982969
Have a question or need a repair? Give us a call or book a repair.
Book Repair Contact Us
Areas We Cover

We cover the following areas providing our computer/laptop repair
services to more people.

Get directions to IT Done Right, just enter your location in the field below.

01268 982969

10 Lennon Crescent, Basildon, SS14 3TE

Mon: 9:30am To 5:30pm
Tues: 9:30am To 5:30pm
Wed: 9:30am To 5:30pm
Thurs: 9:30am To 5:30pm
Fri: 9:30am To 5:30pm
Sat: 10:00am To 5:00pm
Sun: 10:00am To 5:00pm