Computer & Laptop Monthly Repair Package
Only pay for parts not labour

We want you to have a great computer experience and enjoy using it when doing what you need to do. One of the most efficient ways of taking care and protecting your computer is through our new computer repair and Laptop repair support contract. By signing up to our contract you will gain peace of mind even if the worst takes place. With our computer & Laptop repair support contract, you will experience unlimited repairs at a fraction of the cost with paying just £7.49 per month. A minimum 12 month contract is required and after this you are able to cancel when you want to. With the 1st class IT support and expertise I offer, I will always repair your computer or laptop if it's a fixable issue. Your computer is in safe hands with IT Done Right.

Any failing or faulty parts will be quoted for and if you choose to go ahead you only pay for the parts upfront.


The £15 initial diagnostic fee is included within the monthly computer/laptop repair plan package.

Virus & spyware removal

If you think your computer has a virus, give us a call and I will take a look at your computer and remove the virus(s)

Protection against breakdown

Your computer or laptop hardware is playing up or require a hardware upgrade. Whatever the damage/repair, we will fix it.

Fast & Expert Support

We will repair your computer or laptop as quickly as possible. My 1st class IT support and expertise and knowledge is enough to repair whatever problem you come across.

Only pay upfront for parts

Labour is free within the contract, however if any parts need to be replaced, I will quote for the replacement part and payment would be required upfront.

Laptop Screen Replacements

If your laptop requires a replacement laptop screen, let us know the make and model of the laptop and I can quote for a replacement screen.

Unlimited repairs

With the plan, the number of repairs is unlimited, there is no limit to how many repairs are needed, I am always here to help.

Book Repair

You can pre-book a repair or call 01268 982969 for any computer & laptop repair. Please note we can not repair while you wait.

Our Skills & Expertise

Basildon Computer Repairs - We Fix All Brands

Helping computer users in and around the Basildon area, Ian has 14 years of experience of troubleshooting and solving various computer problems. Ian has built up an excellent reputation locally for being efficient, reliable and trustworthy.
I can help you with any of your computer and laptop problems - such as broken laptop hinges, upgrading hard drives to super fast SSDs (Solid State Drives), new palmrests and keyboard replacements for laptops, replacement laptop batteries and cracked/damaged laptop screens and virus removal services. If you need your computer repaired or are just looking for some friendly support and advice, please get in touch today using the contact form further down or call us on 01268 982969 or can use our new booking system to book your repair in




Virus Removal


Windows reinstalls/updates

Computer Repair Specialists in Basildon

Computer & laptop repair services

Computer Repair in Basildon From a Reliable, Trusted & Experienced Technician

We know how frustrating it can be when your computer breaks down and stops working and understand that you need a quick turnaround and a clear picture of what we need to do, why, and how much it is going to cost. Call us on 01268 982969 and we can discuss what needs to be done and what options there are to get your computer up and running again.

Professional Computer Repair Services Company Basildon

IT Done Right is a computer repair services company based in Basildon and can get your computer up and running again in no time for a competitive cost. Computers and/or PCs are still common in homes & businesses, and often fill a number of roles, including serving data for networks, gaming, media creation, 3d editing, managing photos and surfing the Internet. Like any well-used device, your desktop PC can go wrong, often at the most inconvenient time.

Benefits of Monthly Computer & Laptop Repair Plan

  • Unlimited repairs/labour

  • Save on overall costs

Knowing that a dependable computer repair expert you can trust is just a phone call or a click away. We support all your computer repair needs in Basildon, no matter what the repair is. We offer computer repair services to residential customers. Our Services include operating system installs/re-installs, virus removal, missing or corrupted driver issues, wireless/internet issues, data recovery (dependent on the state of the hard drive), computer cleaning internal service as dust can be the main cause of overheating and causing internal parts to fail and hard drive to SSD cloning (upgrading to a SSD drive can significantly improve the boot up time to Windows), the average time to boot up from pressing of the power button to Windows loading is 10 seconds.


Basildon Computer Repairs - All Issues Fixed

Below are some Computer Repair Services I provide

Computer Repair

Problem with your computer/PC? I am a local and experienced computer repair technician. Contact IT Done Right today on 01268 982969.

Computer Repair

Virus Removal Services in Basildon

If your computer has picked up a Virus, it needs removing fast. We will remove the virus(s) and run virus scans to ensure it has been fully removed.

Virus Removal

Hardware Upgrades

Call us on 01268 982969 to discuss what hardware needs upgrading and the options. In some cases, upgrading hardware is more affordable than buying a new computer.

Hardware Upgrades

Why Choose Us

30 day Warranty

All repairs have a 30 day warranty. I always ensure the utmost care is taken

Fast & Reliable Service

IT Done Right act fast. We understand that some jobs are required to be done as soon as possible

Professional & Years of Experience

I am skilled and experienced. All jobs are done professionally whether they are big or small

Quality & Affordable

We offer free quotes for all our customers. We have affordable pricing. Quality work is our main focus.

Contact Us

Require a quote or have a general enquiry?

Fill in the form below with the details of the issue and we will get back to you within a hour during opening hours or alternatively call 01268 982969 or email enquiries@it-doneright.co.uk

Have A Question?

Frequently Asked Questions

Please find some answers to some common questions we sometimes get asked. If unable to find a answer to your question, please call us on 01268 982969 or email enquiries@it-doneright.co.uk

What types of computer issues can be repaired?

IT Done Right can help with a wide range of issues, including hardware problems, virus infections, data recovery, network connectivity issues, laptop screen replacements and more.

How long does it usually take to repair a computer?

The time required to repair a computer can vary depending on the complexity of the issue and if any replacement parts are required. Some problems can be resolved within a few hours, while others may take a couple of days. Once know the issue, I should be able to give you an estimate of the turnaround time based on the specific problem.

How can I prevent future computer problems?

Regular maintenance and good practices can help prevent future computer problems. Keep your operating system and software up to date, use antivirus software, be cautious while downloading files or visiting unfamiliar websites, and clean your computer regularly to prevent dust build-up.

Do IT Done Right offer any warranty on their work?

IT Done Right offers a warranty on our work/repairs. This warranty typically covers the specific repair performed and ensures that if the same issue arises again within a specified period of 30 days, we will address it at no additional cost. Make sure to ask about the warranty terms and conditions before availing the services.

What methods of payment do you accept?

We accept payments by credit/debit card, bank transfer or cash for repairs(labour). If parts are required, we can only accept bank transfer or cash as this ensures parts are ordered quicker and completing the repairs quicker.

Which areas do you cover?

We cover Basildon, Laindon, Pitsea, Langdon Hills and Wickford.

Working Process

Check How We Work

Book Repair

Assess Damage

Repair PC/Laptop


Google Rating

What our clients say

Contact Us

Get support for computer or Laptop

Having any computer/laptop issues? Please contact us to solve the issue and to receive a competitive quote.

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