IT Support
Basildon
Remote IT support for small businesses in Basildon using Windows PCs and laptops. Proactive monitoring, routine maintenance and remote support with simple monthly pricing.
Business IT Support in Basildon
Professional IT support for small businesses in Basildon and nearby areas. Remote monitoring, maintenance and support for Windows PCs and laptops - ideal for businesses that want straightforward monthly IT support without the cost of a full in-house IT team.
What is included / not included
This service includes proactive monitoring, routine maintenance and remote support for common Windows device issues.
Monitoring & Maintenance
- Windows patch management
- Software update checks
- Device monitoring
- Antivirus status monitoring
- Low disk space alerts
- Offline device alerts
- Scheduled maintenance tasks
- Reboot and update checks
- Monthly device checks
Remote Support For
- Slow PCs and laptops
- Software install and setup
- Windows errors and update problems
- Browser issues
- Basic malware cleanup / suspicious popups
- Password resets and user lockouts
Not Included
- Microsoft 365 support
- Outlook / email support
- Printer or scanner support
- Shared folder issues
- OneDrive sync issues
- Server support
- Advanced network support
- On-site visits
- 24/7 support
If you need something outside the included scope, it can be discussed separately.
Who this service is for
Suitable for small businesses in Basildon that want straightforward IT support, remote monitoring and maintenance for Windows PCs and laptops.
Ideal for businesses that
- Use Windows PCs or laptops for day-to-day work
- Want ongoing device monitoring and maintenance
- Want help keeping systems updated and secure
- Are happy with remote-only support
- Want clear, predictable monthly pricing
Best suited to
Small businesses in Basildon and Essex that need help looking after day-to-day computers but do not require full server, Microsoft 365 or on-site IT support.
This service focuses on keeping your Windows PCs and laptops running smoothly with minimal disruption to your working day.
How it works
Once your devices are onboarded, they are monitored and maintained on an ongoing basis. Support is delivered remotely during business hours.
Interested? Get a quote or see our PC & Laptop Repair Services.
Initial discussion
We discuss your business, the number of devices you have, and what you need from IT support.
Device setup
Your Windows PCs and laptops are set up on the monitoring and support service remotely.
Monitoring begins
Ongoing monitoring, patch management and maintenance tasks begin across all covered devices.
Ongoing remote support
Remote support is provided within the included scope whenever you need it during business hours.
Clear monthly pricing
Clear monthly pricing for small business IT support in Basildon.
Windows PCs & Laptops
Simple monthly pricing for Windows PCs and laptops. Additional devices can be added at the same rate.
Get a quotePricing examples
- 1 device£25/month
- 2 devices£50/month
- 3 devices£75/month
- 5 devices£125/month
Windows desktops and laptops only. No server, Microsoft 365 or network devices included.
Business IT Products & Supplies
IT Done Right supplies useful IT products for offices, home workers and small businesses.
Networking
Connectivity products for small offices, home networks and business workspaces.
Shop networkingStorage
Storage products for backups, upgrades, extra space and everyday business files.
Shop storageWhy choose IT Done Right?
Straightforward, practical IT support with a focus on clarity, reliability and simplicity.
Clear monthly pricing
No hidden costs or complicated contracts. One simple monthly rate per device.
Proactive monitoring
We keep an eye on your devices so problems are caught early before they disrupt your business.
Local & reliable
Based in Basildon - supporting small businesses across Basildon and the wider Essex area.
Areas we serve
Enquire about IT support
Tell us about your business and how many devices you need covered and we will get back to you with details and pricing.
£25 per device per month
Windows PCs and laptops only. Remote support during business hours.
Ready to protect your business PCs?
Remote monitoring, maintenance and support for Windows PCs and laptops. Reach out and we will be in touch.