Terms & Conditions

The following are terms of a legal agreement between you and IT Done Right. By accessing, browsing and/or using anything on this site, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, don’t use this site.

1. Authorisation
The customer authorises IT Done Right to carry out an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing.

The customer authorises IT Done Right and employees, to receive and transport the PC/Laptop to and from our office/workshop.

Any PC/Laptop left with IT Done Right unclaimed for 90 days, will be disposed of or resold. At which time, IT Done Right reserves the right and shall have no liability to the customer or any third party

2. Limited Liability
IT Done Right shall not be liable for any claims regarding the physical functioning of the PC/Laptop or the condition or existence of data on storage media supplied before, during or after service.

In no event will IT Done Right be liable for any damage to the PC/Laptop, loss of data, loss of revenue or profits, however caused, before, during or after service.

3. Confidentiality
IT Done Right agrees not to disclose any and all information or data files supplied with, stored on, or recovered from customers PC/Laptop except to employees of IT Done Right subject to confidentiality agreements or as required by law.

4. Parts required for repairs
If any repair requires a part(s) ordered. We require the cost of the part(s) upfront payable via bank transfer or cash.

5. Payment for Repairs
Payment for repairs is due in full upon collection of the repaired PC/Laptop and is payable via Bank Transfer, Cash and debit/credit cards .

Payment for monthly IT support, cloud storage or computer/hardware monitoring for businesses/home offices is payable in advance on receipt of invoice and can be paid via credit/debit cards or bank transfer.

6. Warranty
There is an 30 days warranty on PC's/Laptops that IT Done Right has repaired.

7. Fees
We charge a diagnostic fee of £10.

Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. IT Done Right expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this Web site does so at the person’s own risk.

Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. IT Done Right shall under no circumstances be responsible for data loss or system failure.

Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

Last edited: 21st July, 2019.

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