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Terms & Conditions

The following are terms of a legal agreement between you and IT Done Right. By accessing, browsing and/or using anything on this site, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, don’t use this site.

1. Authorisation
The customer authorises IT Done Right to carry out an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing.

The customer authorises IT Done Right and employees, to receive and transport the PC/Laptop to and from our office/workshop.

Any PC/Laptop left with IT Done Right unclaimed for 90 days, will be disposed of or resold. At which time, IT Done Right reserves the right and shall have no liability to the customer or any third party

2. Limited Liability
IT Done Right shall not be liable for any claims regarding the physical functioning of the PC/Laptop or the condition or existence of data on storage media supplied before, during or after service.

In no event will IT Done Right be liable for any damage to the PC/Laptop, loss of data, loss of revenue or profits, however caused, before, during or after service.

3. Confidentiality
IT Done Right agrees not to disclose any and all information or data files supplied with, stored on, or recovered from customers PC/Laptop except to employees of IT Done Right subject to confidentiality agreements or as required by law.

4. Payment
Payment is due in full upon receipt of invoice/receipt, prior to release of the repaired PC/Laptop when picked up.

We accept PayPal, Cash and Bank Transfer.

5. Warranty
There is an 30 days warranty on PC's/Laptops that IT Done Right has repaired.

No fix, no fee policy
Our no, fix no fee policy means that if the IT Done Right employee does not resolve the problem, then no charge is made to the customer.

Disclaimer
Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. IT Done Right expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this Web site does so at the person’s own risk.

Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. IT Done Right shall under no circumstances be responsible for data loss or system failure.

Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

Last edited: 30th August, 2017.

PC Repair
Problem PC? We’ll solve it. We’re who you call when your desktop runs slow and your programs stop working.
Screen Replacements
We can supply and fit brand new laptop screens
Data Backup & Recovery
We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk and cloud with no hassles.
Network / Servers
Our technicians can set up a secure wireless network in your home that will allow you to share everything between as many computers
Malware and Virus Removal
Through years of experience we can remove the infestation without destroying your data.
Laptop Repair
Laptop gone down? Don’t worry! Our qualified, friendly laptop repair technicians will bring it back to life.

No Fix – No Fee Guarantee

If we can't fix your computer then you don't owe us a penny!

Whether your computer is running unbearably slow or won't turn on at all, bring your computer to us today for all your computer repair needs. The expert technicians at IT Done Right have the experience to tackle all common issues including operating system, hardware replacement, software problems and more.

Honesty and Transparency

We promise delivering vital service and to deliver it perfectly

It is our promise to the customer that all dealing is fair and transparent. Customer satisfaction and trust are such pillars built only through the perfect adhesive honesty and this makes us present all our business aspects openly to the client to let him take thorough look and decide for himself.

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