Terms & Conditions

The following are terms of a legal agreement between you and IT Done Right. By accessing, browsing and/or using anything on this site, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, don’t use this site.

1. Authorisation
The customer authorises IT Done Right to carry out an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing.

The customer authorises IT Done Right and employees, to receive and transport the PC/Laptop to and from our office/workshop.

Any PC/Laptop left with IT Done Right unclaimed for 90 days, will be disposed of or resold. At which time, IT Done Right reserves the right and shall have no liability to the customer or any third party

2. Limited Liability
IT Done Right shall not be liable for any claims regarding the physical functioning of the PC/Laptop or the condition or existence of data on storage media supplied before, during or after service.

In no event will IT Done Right be liable for any damage to the PC/Laptop, loss of data, loss of revenue or profits, however caused, before, during or after service.

3. Confidentiality
IT Done Right agrees not to disclose any and all information or data files supplied with, stored on, or recovered from customers PC/Laptop except to employees of IT Done Right subject to confidentiality agreements or as required by law.

4. Parts
If any repair requires a part(s) ordered. We require the cost of the part(s) upfront payable via bank transfer or cash.

5. Payment
Payment is due in full upon collection of the repaired PC/Laptop.

Payment for monthly IT support for small businesses/home offices is payable on receipt of invoice and can be paid via credit/debit cards or bank transfer.

Payments for domestic computer repairs are payable via Bank Transfer, Cash and debit/credit cards via SumUp.

6. Warranty
There is an 30 days warranty on PC's/Laptops that IT Done Right has repaired.

7. Fees
We charge a diagnostic fee of £15.

Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. IT Done Right expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this Web site does so at the person’s own risk.

Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. IT Done Right shall under no circumstances be responsible for data loss or system failure.

Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

Last edited: 9th January, 2019.

PC Repair
Problem PC? We’ll solve it. We’re who you call when your desktop runs slow and your programs stop working.
Screen Replacements
We can supply and fit brand new laptop screens
Data Backup & Recovery
We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk and cloud with no hassles.
Network / Servers
Our technicians can set up a secure wireless network in your home that will allow you to share everything between as many computers
Malware and Virus Removal
Through years of experience we can remove the infestation without destroying your data.
Laptop Repair
Laptop gone down? Don’t worry! Our qualified, friendly laptop repair technicians will bring it back to life.

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