Frequently Asked Questions
If your slow running laptop is killing your productivity, just give us a call. Our experts can have you back up and running in next to no time. A slow running computer can be caused by many things. At IT Done Right, our diagnostic programs can soon have you running at top speed. Don't put up with snail speed, call us on 01268 982969 to get back to full speed again.
If your PC or laptop has picked up a Virus or malware, it needs to be removed fast. We can make sure your personal details are safe and no files or precious photos are lost in the process. Viruses can lead to you losing data or having your personal information stolen. At IT Done Right, our virus removal service ensures that all threats have been removed and keep your PC protected.
If you are looking for an upgrade to your desktop PC operating system, you may be wary of taking such a large step in case you get it wrong. Perhaps you would like to go to Windows 10 but are not sure if your desktop computer is compatible, or you are hesitating in case an error occurs that you can’t deal with. Don’t struggle with the issue of operating system upgrades or installation, let us make the transition for you. We will check the compatibility of your PC with the new operating system. If it is not compatible, we can make recommendations on the way forward. If all is well, we will get the new OS in place, and uninstall all traces of the old one. We will make sure you have the latest version of all the drivers and that all updates are completed, before carrying out a full test of the system. Once upgraded, we will hand over your desktop PC as good as new.
There are many reasons why a desktop PC can begin running more slowly than you would like, and one of the frequently encountered causes is either an outdated hard drive or lack of memory. When confronted with this problem, people often assume they will need to buy a new desktop PC, but that isn’t always the case. If your desktop computer is capable of receiving an upgrade to the hard drive, or has space for more memory, you may be able to get improved performance without the cost and inconvenience of swapping out your old PC for a new one. We will assess your individual data storage requirements, which vary from user to user, and are dependent on how you use your PC. Having established your needs, and assessed the capabilities of the PC, we will make recommendations which could include inserting extra memory, or swapping out a mechanical hard drive for a faster solid state drive. The upgrade will involve carefully opening up the desktop case and then adding or replacing the components. After installation, we will ensure all updates and drivers are in place and then thoroughly test out the whole system before handing you back your upgraded desktop PC.
It isn’t always obvious what is going wrong with your desktop computer, you may be having sporadic program crashes, unexpected error messages or it isn’t performing as well as it used to. Don’t ignore the signs of a desktop PC in trouble, or simply replace it with a new one. Call us on 01268 982969 to give it the once-over and ensure everything is running as it should be. We will perform a thorough analysis of your desktop PC, using the best and latest diagnosis techniques and software. The results of the analysis will enable us to identify the source of any problems and offer appropriate advice to put the issues right. The solution may be that you need virus/malware removal services, or it could be that improvements of a more technical nature are needed. Perhaps you need an internal hardware upgrade such as more memory or a replacement disk drive, or it could be a software issue such as an out-of date operating system. In extreme cases, you may indeed be in need of a new desktop PC.
If your computer is running slowly, displaying popup ads or just acting strangely. Another way could be a scam call from someone pretending to be from Microsoft and they persuade you to them taking control of your computer/laptop and installing software onto your computer and then making out that you have some sort of virus and they want x amount of money to fix it but they keep the money and don't do anything. We have some tips on how to keep your computer/laptop free of any viruses and malware.
We accept payments by credit/debit card, bank transfer or cash.
We repair most faults within 1-3 days. If we need to order parts, then we can normally get these in 1-2 days. We understand how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We provide a 30-day warranty on all repairs and parts have a manufacturers warranty of 3 months.
Why do people love IT Done Right?
Hard Drive Cloning
- Hard Drive to Solid State Drive (SSD) Cloning
- Password Removal/Reset for Windows Login
- Internet Connectivity / Wi-fi Connection Issues
Operating System installations
- Operating System Installed
- Windows Updates Installed
- Drivers Installed
- Anti-Virus Software Installed
- Google Chrome Installed
Virus & Malware Removal
- Viruses & Malware Removal
- Spyware Removal
- Adware Removal
- Ransom-ware Removal
- Data Recovery/Backup
- Dependent on state of hard drive
- If the hard drive accessible
- Is detected by our system
Below are some
Computer Services I provide
Laptop Screen Replacements
AREAS WE COVER
Having any computer/laptop issues? Please contact us for a competitive quote.
IT DONE RIGHT
- Competitive Pricing Structure
- 30-Day Warranties
- Fast Turnaround Times
- Email & Phone Support